:root{--navy:#1a3c5e;--navy-mid:#2e5f8a;--navy-light:#e8eef4;--gold:#c9920d;--gold-light:#fdf6e3;--sidebar:#12263a;--success:#1a6b3c;--success-bg:#e8f5ee;--danger:#8b1a1a;--danger-bg:#fbeaea;--warning:#7a4f00;--warning-bg:#fef7e6;--page-bg:#f5f3ef;--card-surface:#fff;--table-row-alt:#f9f7f4;--border:#ddd8cf;--text:#1a1a18;--muted:#5a5650;--sidebar-text:#94a2b1;--sidebar-heading:#64778a}*{box-sizing:border-box}html,body{min-height:100%;margin:0}body{background:var(--page-bg);color:var(--text);font-family:Inter,Segoe UI,Arial,Helvetica,sans-serif;font-size:13px;font-weight:400}a{color:inherit;text-decoration:none}button,input,select{font:inherit}html{scrollbar-width:thin;scrollbar-color:#8b9aa8 var(--page-bg)}html::-webkit-scrollbar{width:8px}html::-webkit-scrollbar-track{background:var(--page-bg)}html::-webkit-scrollbar-thumb{border:2px solid 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#ffffff14;border-radius:50%;justify-content:center;align-items:center;width:31px;height:31px;font-size:9px;font-weight:700;display:flex}.fds-user-details{flex-direction:column;line-height:1.2;display:flex}.fds-user-name{color:#d9e0e6;font-size:11px;font-weight:500}.fds-user-role{color:#66798b;margin-top:2px;font-size:9px}.fds-escalated-pill{background:var(--danger-bg);color:var(--danger);letter-spacing:.4px;white-space:nowrap;border:1px solid #e8bfc0;border-radius:15px;align-items:center;gap:6px;padding:5px 9px;font-size:9px;font-weight:600;display:flex}.fds-escalated-dot{background:var(--danger);border-radius:50%;width:5px;height:5px}.fds-menu-button{color:#d7e0e7;cursor:pointer;background:0 0;border:0;margin-right:14px;padding:4px;display:none}.fds-main{background:var(--page-bg);min-height:calc(100vh - 58px)}.fds-content{width:100%;max-width:1440px;margin:0 auto;padding:24px 20px}.fds-page h1{color:var(--navy);margin:0 0 5px;font-size:22px;font-weight:500}.fds-page 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